Privacy policy
1. Introduction
This privacy policy describes how Benconnect, operator of the platform Rydverse, collects, uses and protects your personal data when you use our website. We are committed to respecting your privacy and ensuring the security of your data in accordance with the General Regulation on Data Protection (RGPD).
2. Responsible for the data processing
The person responsible for the processing of personal data is :
- Company name : Benconnect
- Legal status : Micro business
- Responsible of the publication : Abdelhak BENNANI
- Email address : support@rydverse.com
- COMPANY number : 93273811500017
3. What data do we collect ?
We collect the following personal data when you use our platform :
- Identification data : First name, last name, email address, delivery address (if applicable), telephone.
- Connection data : the browser type, information about your navigation (cookies).
- Payment information : When you make a purchase, we collect information necessary to complete the order (via a service provider's secure payment, such as Stripe or PayPal). No banking data is stored on our platform.
- Anonymisation of IP addresses : We have configured Google Analytics to anonymize the IP addresses of our users. This means that Google Analytics does not collect personally identifiable information from the visitors to our site.
4. Why do we collect your data ?
We collect your data for the following purposes :
- Management commands : Processing of your purchases, billing, and delivery of digital products.
- Creation and management of the user account : Allow you to create an account, go to your purchases and manage your personal information.
- Communication with you : To send you information about your orders, promotions or newsletters if you agree.
- Improving our service : We use data analytics to improve the navigation and the user experience on our website.
5. How is your data protected ?
We have put in place appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or disclosure. All sensitive information (payment information) are transmitted through a secure channel (HTTPS).
6. Your rights over your personal data
In accordance with the RGPD, you have the following rights to your personal data :
- Right of access : You can request a copy of your personal data in our possession.
- Right to rectification : You can request correction of any inaccurate or incomplete information.
- Right to erasure : You can request the deletion of your personal data, under certain conditions.
- Right to portability : You can get your data in a structured format, commonly used and machine-readable, to transfer it to another provider.
- Right of objection : You can object to the use of your personal data for marketing purposes.
- Right to restriction of processing : You can ask to restrict the processing of your data in certain circumstances.
To exercise these rights, please contact us at : [support@rydverse.com]
7. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes indicated above, unless the law requires a longer shelf life. The data related to your purchases will be stored for the period necessary for processing the order and accounting purposes.
8. Cookies and similar technologies
Our website uses cookies to improve your user experience. A cookie is a small text file that is stored on your device. You can set your browser to refuse cookies or to be informed of their use, but this may affect your experience on the site.
For more information on our use of cookies, please see our [cookie Policy](Cookie policy (EU) - Rydverse).
9. Sharing data with third parties
We do not share your personal data with third parties, except in the following cases :
- Service providers : We use third-party services (for example, for payment processing or sending emails), who may have access to your data in the framework of their mission, but only within the necessary limits.
- Legal Obligations : If we are required to disclose your information as necessary to comply with a legal obligation, for example in response to a request of public authorities.
10. Modifications of the privacy policy
We reserve the right to change this privacy policy at any time. The changes will be posted on this page, and you will be informed(e) if necessary.
11. Contact
If you have any questions about this privacy policy or if you wish to exercise your rights, you can contact us at :
- Email : [contact@rydverse.com]